Effective date
This policy is effective as of January 1, 2026.
Who we are
Sundog Window and Door Installation, operating as Mastaba Homes LLC, is a window and door contractor based in Troy, New York, serving the Capital Region.
Information we collect
We collect the information you voluntarily provide when you submit a form on this website or contact us directly. That typically includes your name, phone number, email address, the town you live in, the service you are asking about, and any details you choose to share about your project.
We also collect standard technical information through website analytics, which may include your approximate location, the pages you visit, the referring website, and your browser and device type. This information is aggregated and is not used to identify you personally.
How we use it
We use the information you provide to respond to your inquiry, schedule an estimate, prepare a quote, and perform the work you hire us for. We use analytics information to understand how the website is used and to improve it.
We do not sell your information. We do not trade or rent it to third parties for their marketing purposes.
Who we share it with
We share information only as needed to do the work: with manufacturers and suppliers when ordering products built to your measurements, with subcontracted trades where a project requires them, and with service providers that operate this website and our analytics. We may also disclose information where required by law.
Cookies and tracking
This website may use cookies and similar technologies for analytics and basic functionality. Most browsers allow you to refuse cookies or to alert you when a cookie is being sent. Refusing cookies may affect some website functionality.
We also use a call tracking service. When you call the number shown on this website, the number you see may be a tracking number that forwards to our office. The service records the phone number you called from, the page you were on, and how you found us, so that we know which parts of our marketing are working. It does not change who answers or what the call costs you.
Data retention
We retain project and customer records for as long as needed to support warranty obligations and to meet legal and accounting requirements. Inquiry information that does not become a project is retained for a reasonable period and then removed.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Contact us at info@sundogwindowanddoor.com and we will respond within a reasonable time. If you no longer wish to hear from us, tell us and we will remove you from our contact list.
Children
This website is not directed at children under 13 and we do not knowingly collect information from them.
Changes
We may update this policy. The effective date above reflects the most recent version.
Contact
Sundog Window and Door Installation
Mastaba Homes LLC
Troy, NY 12180
info@sundogwindowanddoor.com
(518) 659-0170